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Privacy Policy

Last Updated: November 15, 2024

1. Introduction

Welcome to IPInfos ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IP address lookup service at ipinfos.io.

By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Automatically Collected Information

When you use our service, we automatically collect:

  • IP Address: Your public IP address is collected to provide our core service functionality
  • Browser Information: Browser type, version, and language preferences
  • Device Information: Device type, operating system, and screen resolution
  • Usage Data: Pages visited, time spent on pages, and interaction patterns
  • Referral Information: The website or search engine that referred you to our service

2.2 Information You Provide

We may collect information you voluntarily provide:

  • IP addresses you manually enter for lookup
  • Feedback or inquiries submitted through contact forms
  • Language preferences and settings

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide IP address lookup, geolocation, and related services
  • Service Improvement: To analyze usage patterns and improve our service quality
  • Security: To detect, prevent, and address technical issues and fraudulent activity
  • Communication: To respond to your inquiries and provide customer support
  • Analytics: To understand how users interact with our service and optimize user experience
  • Legal Compliance: To comply with applicable laws and regulations

4. Data Storage and Security

We implement industry-standard security measures to protect your information:

  • Data is transmitted over secure HTTPS connections
  • We use encryption to protect sensitive data
  • Access to data is restricted to authorized personnel only
  • Regular security audits and updates are performed

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • IP lookup queries are logged temporarily for service optimization and security purposes
  • Analytics data is aggregated and anonymized for long-term analysis
  • We automatically delete or anonymize personal data when it is no longer needed

6. Third-Party Services

We may use third-party services to help us operate our service:

  • IP Geolocation Databases: To provide accurate location information
  • Analytics Services: To understand usage patterns (data is anonymized)
  • Content Delivery Networks (CDN): To improve service performance and reliability

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for basic service functionality
  • Preference Cookies: Remember your language and display preferences
  • Analytics Cookies: Help us understand how you use our service

You can control cookies through your browser settings. However, disabling cookies may limit some functionality of our service.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal information
  • Data Portability: Request transfer of your data to another service

To exercise these rights, please contact us at [email protected].

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected].

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

13. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

  • Consent: You have given clear consent for us to process your personal data
  • Legitimate Interests: Processing is necessary for our legitimate interests
  • Legal Obligation: Processing is necessary to comply with the law

14. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information:

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access your personal information
  • Right to equal service and price